Got a Lead Line Notice in Chicago? Here's What's Next.
Chicago has more than 400,000 lead service lines — the largest inventory of any U.S. city — and if you got a notice, yours is on the list. You don't have to sort through EPA rules and Department of Water Management paperwork by yourself. Tell us about your notice and we'll walk through it with you — what it means, what you might owe, and where to go from here.
Talk to us — it's free, no obligation
Call and leave your name, number, and a quick rundown of your situation. We'll call you back and walk through it with you.
Call (312) 827-2791 Prefer to write it out? Send us your situation →How We Help
Make sense of your notice
We'll walk through what your classification actually means and whether it's something to worry about right now.
Figure out who pays
The rule is more complicated than "the utility handles it." We'll help you understand what you might actually owe.
Point you toward next steps
Assistance programs, what to ask a contractor, what a fair quote looks like — we'll help you figure out where to go from here.